Salesforce Business Analyst

Job title:

Company

Addmore Group

Job description

Our client is seeking a Salesforce Business Analyst for a 3 month contract
Start date: ASAP
End date: October 31, 2025 (with possibility of extension)
Location & work model: Montreal Hybrid (3 times per week at client site)
Project Background:

Seeking a contractor to join our clients dynamic Banking Technology team. As a Business Analyst, you will play a key role in delivering actionable intelligence to support strategic decision-making and operational efficiency across banking platforms. They need a more business-oriented and less technical resource, but with a strong financial/grantmaking background.

Qualifications:

Mandatory that the successful candidate knows Salesforce Non-profit Cloud Designed for non-profit organizations.
Bachelors degree in Business Administration, Information Systems, or related field.
3+ years of experience in business analysis or a related role specifically in the financial services industry.
2 + years of experience in Consulting
Strong analytical and problem-solving skills.
Proficiency in tools such as Excel, SQL, Power BI/Tableau, and project management software.
Salesforce development and deployment in the financial industry.
Experience with development or business analysis for the following Salesforce clouds:

Non-profit Cloud Designed for non-profit organizations.
Sales Cloud Sales management and business process automation.
Service Cloud Customer support and post-sales interaction management.
Experience Cloud Creation of portals and communities for customers and partners.
Financial Services Cloud Deliver tailored CRM solutions that enhance client engagement, streamline compliance and support digital transformation initiatives.
Excellent communication and stakeholder management skills.
Experience with Agile or Scrum methodologies is a plus.
Agile and collaborative approach to problem-solving in a fast-paced environment.

Responsibilities:

Collaborate with stakeholders to gather, document, and analyze business requirements.
Evaluate business processes and identify areas for improvement.
Develop functional specifications and business cases.
Support project planning, testing, and implementation phases.
Create reports, dashboards, and visualizations to support decision-making.
Facilitate meetings and presentations to share findings and recommendations.
Ensure solutions align with business goals and compliance standards.

#LI-HybridSalesforce, Business Analyst, Salesforce Non-profit Cloud