Senior Client Education Instructor in Toronto, Ontario

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$65,600 – $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

TD Direct Investing provides DIY investors with access to the tools, education, and support to confidently manage their wealth. The creative group of professionals on this team offers a wide range of industry leading financial content that includes live shows, master classes, video, and social content that helps our clients confidently invest on their terms.

At TD Direct Investing, you’ll be challenged to learn and grow every day. We’re looking for individuals who thrive in a fast-paced environment, generate exciting ideas and quickly bring them to life, lead and develop their colleagues, and create a lasting impact with ground-breaking content

Job Description

Reporting into the Manager – TDDI Education Delivery, the Senior Client Education Instructor will be the face of TD Direct Investing’s Client Education Program and delivery of high-profile educational events.

Accountabilities include hosting live and pre-recorded videos, facilitating live events, featuring in social content and other activities geared toward enhancing the content available on the Learning Center and DI’s Social network.

Additionally, the instructor will be responsible for but not limited to the following accountabilities:

• The candidate will be primarily responsible for delivering Master Classes on a combination of advanced investment topics such as Technical Analysis, Fundamentals Analysis, Options, and Active Trading Strategies.

• Host/Facilitate Inside Investing Webinar and other large-scale educational events.

• Feature/host the education segment for the Moneytalk Show and other future live show developments.

• Identify and collaborate with business partners and stakeholders to plan and deliver on live event roadmap

• Develop Subject Matter Expertise in a specific investment stream and own the growth of that content with a client centric focus and support related ideation and content review of future planned social posts and video courses.

• Plan and participate in live video shoots, in-person educational events and internal DI colleague engagements.

• Candidate may also be involved with hosting internal business video with senior leaders.

• Delivering Private classes to High Value Clients on more advanced topics as well as various TD Lines of Business

• Candidate will be responsible for reviewing exit survey feedback and attendance trends to gauge the success of their events.

• Provide mentorship to team of instructors on content delivery best practices and conduct

• Stay up-to date with ongoing changes to TD’s products, policies and services

• Promoting educational offerings through a variety of business distribution channels (retail, phone and digital) to create greater awareness of content offerings.

• Comply with regulatory and legal guidelines while ensuring consistent adherence to TD brand standards

• Content development of investing classes including creating powerpoint presentations, transcribing and other supporting functions when needed.

• Being a champion for the Client Education program internally across business lines (PC, BD and Retail)

Job Requirements

• Must have excellent verbal and written communication skills (essential).

• Must be comfortable presenting in front of large groups and business leaders. Specifically, presenters should be a great conversationalist that commands a clear, confident voice and can easily read an audience.

• Candidate must be a thought leader and takes initiative to positively impact and influence the success of the program and business.

• Candidate must have deep knowledge in at least one or more of the following areas: fundamental analysis, technical analysis, options trading, active investing strategies, and fixed income products.

• Strong familiarity with TD Direct Investing products and services, such as WebBroker, TD Easy Trade, Advanced Dashboard and Active Trader is strongly desired.

• Excellent verbal and written communication skills

• Must be highly resourceful, proactive problem solver who works well under pressure in a fast-paced environment.

• Can work effectively in individual and team settings

• Should be passionate about personal branding and career development.

• Must be comfortable with technology and quick study on new adoptions.

• Proficiency in Microsoft products such as Powerpoint, Word and Excel

• Experience constructing and delivering training programs is an asset.

• Candidate must be fluent in English. Strong command of French is an added benefit.

• Completion of CSC, CPH, 30-day IR Training program, and Derivative Fundamentals & Options Licensing Course (DFOL) are recommended but not required

Additional Information

As part of the application process, screened candidates may be asked to create a short video presentation on an investment topic

*We thank all applicants for their interest in this position, however only qualified candidates will be contacted for an interview.

Who We Are:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.