Service Officer – Edmonton 52630

Job title:

Service Officer – Edmonton 52630

Company

Randstad

Job description

Do you have Back office banking experience? Are you looking to gain experience within a top 5 bank? Do you have proficiency in Microsoft Office Suite and keyboarding skills? If so, this would be a great opportunity for you!Our client, a top 5 bank, is looking for a Service Officer for a 8 month contract in Edmonton. This is a Hybrid role, 3 days from home, 2 days onsite. There is a high possibility of contract extension and conversion to full time opportunity.This is a hybrid role with 2 days in office and maximum of 5 days in office.Pay rate: $22.34/hr
Working Hours: Monday-Friday, 10 am to 6 pm
Overtime will be offered.Advantages
– Gain experience within a top 5 bank
– Opportunity to grow their career, knowledge and experiences they would gain in this role
– Earn a competitive rate within the industry
– Long term projectResponsibilities
– Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, and perform other administrative assignments as required.
– Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team. Efficiently manage expectations/concerns through strong communication skills, both verbal and written. Proactive and flexible to work in a changing environment.
– The Claims Support role plays an integral role within the shared Services group, providing a high level of administrative support to our business partners ensuring the optimal level of customer service and professionalism is provided.
– The claims support administrator will be responsible to manage efficiently in a multi-tasked environment by promptly responding to all incoming enquiries/requests for a National and Regional Level.
– This role contributes to the legendary customer experience by collaborating with internal and external partners, to improve speed, accuracy and efficiency of internal operations.
– The Claims Support staff must apply appropriate due diligence ensuring accuracy in completing tasks within SLA while mitigating risks and escalation.Qualifications
MUST HAVE:
– Personal laptop/desktop strong Wi-Fi connection.
– Working knowledge of Microsoft Office (Excel and Word) – must be able to navigate a spreadsheet
– Excellent knowledge and proficiency in MS Outlook
– Able to work in a fast-paced environment & efficiently manage workflow
– Proactive and flexible to work in a changing environment
– Excellent written and verbal communication skills
– Must be able to attend the office onsite 2-5 days a week.
– Demonstrates sound judgement
– Exceptional organizational skills
– Excellent time management skillsNICE TO HAVE:
– Minimum of 1 year experience in Administrative role is asset
– Looking for Bilingual candidates first
– Typing skills 40-60 WPM
– Knowledge of the insurance industry
– Critical thinking skillsSummary
Interested in the Service Officer role in Edmonton? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

Expected salary

$22.34 per hour

Location

Edmonton, AB

Job date

Fri, 16 Aug 2024 06:25:51 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.