Solutions Consultant

The Solutions Consultant will be responsible for recommending, demonstrating and implementing legal technology solutions to customers. This role involves working closely with sales teams to understand customer requirements and then presenting our product proposition in a way that resonates with them. The successful candidate will have experience working within a similar environment and will be able to demonstrate how they have added value to their organization by streamlining business processes. They should also possess excellent communication skills as well as being solution orientated when dealing with customer queries or problems.

About the Role

In this opportunity as a Solutions Consultant, you will:

• Partner with sales teams to identify potential clients who may benefit from utilizing legal technology solutions
• Develop relationships with key stakeholders at all levels of the organization
• Understand customer requirements and develop effective strategies to address them
• Provide expert advice on how best to implement solutions
• Collaborate with internal departments such as marketing, finance etc., ensuring everyone is aware of upcoming projects
• Manage project timelines effectively
• Ensure delivery deadlines are met
• Monitor progress against agreed targets
• Identify risks early on so appropriate action can be taken if necessary
• Review final results once completed

About You

You’re a fit for the role of Solutions Consultant if your background includes:

• law degree preferred or equivalent work experience
• Experience with generative AI and SaaS solutions in a legal environment
• Familiarity with Legal Research services and methodology
• Excellent communication skills both written and verbal
• Bilingualism (English/French) is a strong asset and highly desired
• Ability to build strong relationships internally and externally
• Strong analytical and problem solving abilities
• Highly organized individual capable of managing multiple tasks simultaneously without compromise on quality
• Proven track record of delivering high quality work under pressure
• Ability to influence others through persuasive argument
• Strong interpersonal skills including negotiation techniques, conflict resolution strategies, active listening and relationship building tactics
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Knowledge of relevant software packages used within industry sector desirable
• Willingness to travel occasionally

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What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

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