Porter Airlines
Job title:
Specialist, Innovation
Company
Porter Airlines
Job description
Job Summary:We are seeking an innovative and analytical individual to join our team as Specialist, Innovation. This role will be instrumental in starting Porter’s new Innovation practice, focusing on identifying, evaluating, and implementing new ideas that enhance our operations and passenger experience. The successful candidate will have a keen eye for potential opportunities, strong analytical skills, and the ability to collaborate across teams to bring innovative ideas to life. Duties & Responsibilities:
- Scope and Analyze Potential Projects: Evaluate new project ideas by analyzing their potential benefits, required resources, and implementation effort. Provide data-driven insights to support decision-making. Define business requirements and implementation steps. Evaluate project benefit, costs and ROI.
- Identify Roadmap Opportunities: Collaborate with internal and external partners to identify and prioritize roadmap items that could improve our operations or enhance the passenger experience. Generate new ideas by getting users together (workshops, hackathons) and leveraging a Design Thinking mindset
- Cross-Team Collaboration: Engage with teams across the airline to discover opportunities for innovation, share best practices, and foster a culture of continuous improvement.
- Pilot and Launch New Ideas: Lead the testing, trialing, and piloting of new concepts. Support the projectization, prioritization, development and launch of successful innovations, ensuring they are effectively integrated into our operations. Evangelize successful piloted ideas, and build the lessons learned story around ideas that didn’t work.
- Market Research: Stay updated on industry trends, emerging technologies, and competitive landscape to inform and inspire the innovation process.
- Actively participates in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy.
Behavioural Competencies:Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus. Qualifications:
- Bachelor’s degree in Business, Engineering, or a related field.
- 2-3 years of experience in business analysis, project management, or a related role
- Strong analytical and problem-solving skills.
- Proven ability to manage multiple projects simultaneously and deliver results.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams across the organization and to understand workflows and objectives of each part of the airline
- A passion for innovation and a proactive approach to identifying opportunities for improvement.
- Technical – strong understanding of computing fundamentals and technical systems, including network, hardware, systems administration and development.
- Strong ability to build trust and influence others
- Teamwork mindset – ability to successfully interact with individuals within and outside of the organization
- Ability to work in a fast-paced environment.
- Self-Starter – Possess initiative and able to prioritize and meet deadlines.
- Travel/Aviation experience an asset.
Company Description:Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.
Expected salary
Location
Toronto, ON
Job date
Sat, 07 Sep 2024 00:06:55 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.