Sr Analyst Wireless Base Mgmt in Toronto, Ontario

Sr Analyst Wireless Base Mgmt

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

This position will be part of the Rogers Business Base Management team. The Sr. Analyst will be responsible for the development and implementation of a variety of initiatives that will allow the team to drive revenue from Small and Medium Business customers. The Sr. Analyst will be an instrumental contributor in creating and implementing programs with a particular focus on generating incremental revenue from customer base.

The successful candidate must have an unwavering attention to detail, a desire to find answers, strong analytical skills, and experience working with SAS datasets.

This 15-month contract position is a great opportunity to shine, work with a collaborative team and make a meaningful impact.

What you’ll be doing :

• Develop and support the execution of upsell, cross-sell, retention, and winback programs for Wireless products.

• Assist in development of quarterly plan to hit revenue targets in Small Business and executes from concept to channel implementation.

• Analyze base revenue opportunities (region, cohorts, life cycle, industry etc) to understand impact to P&L and provide recommendations accordingly.

• Execute and manage timeline of project deliverables, ensuring base revenue programs are launch successfully as planned.

• Lead analysis to assess program effectiveness and suggest opportunities for program improvements (PIR).

• Assess customer-based data, financial data, demand trends, and industry dynamics to identify and action new initiative.

• Analyze business requirements and find actionable, value-added solutions to drive revenue growth and improve operational efficiency.

What you will bring :

• Post-secondary education in Business, Statistics, or Finance – or equivalent experience.

• Refined analytical, and database marketing skills.

• Proficiency in SQL and experience working with Databricks, SAS, Tableau, PowerBI and Microsoft Office Suite.

• Excellent written and oral communication.

• Strong project management skills and proven experience. Experienced with Excel and PowerPoint.

• Solid relationship building and influencing skills, with a proven ability to work with cross-functional team.

• Strong sense of ownership and ability to prioritize and handle multiple tasks and deadlines.

• Two to five years of telecommunications Industry experience preferred.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

o Self-driven career development programs (E.g. MyPath program)

o Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

o Homewood employee & family assistance program

o Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

o Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

o Work for an organization committed to environmental protection

o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Day

Length of Contract: 12 Months

Work Location: 333 Bloor Street East (824), Toronto, ON

Travel Requirements: Up to 10%

Posting Category/Function: Reporting and Analytics & Analyst

Requisition ID: 319814

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process_FAQ_EN.pdf) .

Posting Notes: Rogers Business

Location:

Toronto, ON, CA
Vancouver, BC, CA
Montreal, QC, CA
Calgary, AB, CA
North York, ON, CA
Brampton, ON, CA
Ottawa, ON, CA
Winnipeg, MB, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.