Sr. Business Analyst

Job title:

Sr. Business Analyst

Company

Job description

Job Description:Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit .Job Summary:Want to help Rakuten Rewards turn analytics into a competitive strength? This is an opportunity to work on an analytics and business intelligence discipline, focused on providing merchant level intelligence to our sales team. Your analysis and insights will fuel our sales team to efficiently acquire and retain our merchant partners, as well as helping identify new sales prospects that will drive consumer adoption with our platform. The role is client facing and candidates should be comfortable with interactions at senior levels of an organization.Key Responsibilities:

• Recommend and execute strategies to demonstrate value to merchant participants
• Communicate with internal and external clients concerning their need for information, and where appropriate help to refine the requests for information
• Work with business stakeholders to design and drive experiments to test hypotheses
• Communicate performance trends and analyses to key partners across the organization
• Track daily business performance through the creation of standard and ad hoc reporting and analyses
• Build reporting systems and visualization using SQL, BI tools that help providing insights to business stakeholders
• Collect, analyze, and evaluate data to understand macro business trends and drive business strategy
• Help monitor the quality of the data that is being made available through the company’s reporting tools
• Develop insights to identify areas of opportunity, and partner with cross-functional stakeholders to take action

Qualifications:

• A great storyteller who can make complex data analyses accessible to any audience
• Client facing experience
• Experience extracting data from large data sets with SQL
• Experience working with BI tools like Tableau
• Experience with A/B testing
• Excited by working with data, measuring performance, and making decisions based on quantitative and/or deductive reasoning
• Self-starter, go-getter, adaptive to dynamic working environment

Minimum Requirements:

• 4+ years professional experience as a business analyst, preferably in retail or e-commerce industry
• Bachelor’s degree in Computer Science, Math, Economics, Statistics, Engineering
• Strong interpersonal skills, both written and verbal, with the ability and confidence to succinctly convey complex information to senior management

Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.Always improve, Always Advance – Only be satisfied with complete success – Kaizen
Passionately Professional – Take an uncompromising approach to your work and be determined to be the best
Hypothesize – Practice – Validate – Shikumika – Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction – The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! – Always be conscious of time – take charge, set clear goals, and engage your teamRakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Expected salary

Location

Toronto, ON

Job date

Sat, 05 Apr 2025 00:50:18 GMT

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