Supply Chain Specialist in Kitchener, Ontario

Type of Position: 

Full time – Hybrid (3 days in office) 

Location: 

Kitchener, ON 

Benefits: 

RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days 

The Company 

Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 60,000 surgeries – helping us to gain real-world feedback from patients and surgeons to improve our products. We are seeking a Supply Chain Specialist to join our Operations team to help bring innovative technologies to the market.  

The Position 

Reporting to the Production Manager, the Supply Chain Specialist has the skills and passion suited to a dynamic scaling environment. Working as part of the Operations team, the Supply Chain Specialist will support the growth of the business by ensuring materials are available to successfully deliver to our customers on time and with quality. 

As a snapshot, we are looking for someone who has: 

• Keen attention to detail while working with a sense of urgency to meet customer requirements. 

• Able to work independently, organize, plan, and prioritize. 

• Continuous improvement mentality, shares ideas and embraces change. 

• Can do attitude where no task is too big or too small. 

   

What does Success look like in this role? 

• Materials are available on time and with quality. 

• Supplier management is maintained. 

• Demonstrates a sense of urgency to mitigate supply risks. 

• Internal teams seek your advice to effectively manage engineering changes or changes in customer demand. 

• Risks are clearly communicated and actioned in a timely manner. 

• You are continually improving the process and improving the ease of doing business for your customers. 

• You balance the needs of the business with Cost, Quality and Delivery considered. 

• Purchase Order & Inventory records are maintained accurately to support decisions by Management, AP & Sales. 

   

The Supply Chain Specialist will be responsible for: 

Purchasing and Planning 

• Prepare and communicate purchase orders for all IJS purchases.  

• Track status of open purchase orders with suppliers, escalate issues in a timely manner.  

• Identify gaps in supply chain and formulate strategies to mitigate short term and long-term risk to ensure operations continuity. 

• Understand current and future product demand in concert with Commercial Team.

​​​​​​​Vendor and Supplier Management 

• Maintain all required supplier documentation, perform yearly reviews on all major and critical suppliers 

• Manage supplier qualifications/ onboarding and part equivalence process; involve engineering and quality teams where required. 

• Maintain all material records required to support ISO 13485 Quality Management System. 

• Communicate latest drawing packages and manage production transition at suppliers. 

Continuous Improvement 

• Contribute to ongoing development of other departmental processes to ensure Supply Chain dependencies are considered. 

• Plan and execute cost reduction opportunities. 

• Contribute to continuous improvement initiatives for Supply Chain within the Operations team. 

Collaborate with: 

• Quality, R&D and suppliers to resolve quality issues (including managing NCR communication with suppliers) 

• PM, R&D, and QA/RA facilitating the sourcing, procurement, and release of new products; while providing ongoing support to the production team, ensuring operational continuity, and proactively identifying and solving issues that may impact timelines or efficiency.

• Accounting for the reconciliation of daily receipts and invoicing discrepancies, supporting the timely payment of supplier invoices. 

   

Skills and Experience to Enable Success: 

• College Diploma and/or University Degree in Business, Supply Chain, Purchasing and/or Logistics. 

• 2 – 5 years relevant experience in a regulated industry 

• Experience working in a medical device environment (ISO 13485, FDA QSR, EU MDD/MDR, etc.) is an asset 

• Experience with Supply Chain in a scaling organization.  

• Methodical and precise in maintaining accurate records 

• Strong communication, inter-personal and customer service skills 

• Effective organizational skills with the ability to prioritize and meet timelines 

   

Why Join Us? 

• It is unrealistic for us to believe we will find someone who fits this position 100% 

• Strong support towards career development and growth 

• Work with innovative products that can improve surgical outcomes and enhance patient’s quality of life 

• Be ready to innovate! 

• Work alongside a highly talented and driven group of team members and colleagues organization wide 

• Work in an environment with high transparency and collaboration, along with lots of fun and social activities 

• Be ok with change and share in our excitement as we scale  

• Flexibility so that you can do your best both at work and outside of it 

Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law. 

Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify [email protected]. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner. 

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