Support Agent – Service Desk

Job title:

Support Agent – Service Desk

Company

Randstad

Job description

Are you an experienced customer service professional? Do you have strong communication skills and ability to handle tasks in a professional manner?
If so we have an excellent opportunity for you! We are currently looking for a Service representative for a leading Canadian telecommunications firm. In this role you will work full time hours on a 6 month contract, and earn $27.43 Hr.Advantages

• Gain experience working for a recognized Canadian organization
• Work full time hours a 6 months assignment
• Earn a competitive pay rate within the market
• Work supporting a Mississauga, ON office, Remote role (going to the office for meetings once a month)

Responsibilities
Responsible for responding to customer requests in a prompt, accurate and professional manner.
Handle any inquiries which require investigation or follow-up.
Ensure requests and inquiries are transferred to the appropriate area.
Develop and maintain good client relationships while ensuring confidentiality.
Use call tracking systems to log all inquiries for documentation purposesQualifications
Previous customer service experience
Excellent communication skills
Ability to handle tasks in a professional mannerSummary
Are you interested in the Service representative position? Apply online today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary

$27.43 per hour

Location

Mississauga, ON

Job date

Sun, 17 Nov 2024 05:34:15 GMT

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