Training Developer

Job title:

Training Developer

Company

Porter Airlines

Job description

Job Description:Job SummaryReporting to, Manager, Training and Systems Support, this position supports the Technical Operations Systems Support Team with training development for users of support systems.
Duties & Responsibilities

• Develop training programs and material relating to Technical Operations Systems Support for end users
• Use online learning platforms, guides, simulations and in-person instructional techniques to build Technical Operations Team Members proficiencies
• Review and upgrade training programs and material as required by departmental needs and process changes
• Participate in user acceptance testing and validation of systems processes
• Participate in regular organisational meetings
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

Behavioural CompetenciesConcern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications

• Adult Learning Techniques and Computer Based course development an asset
• Experience working in aviation maintenance departments an asset
• Experience with aviation maintenance management software systems an asset
• High level of computing and software skills/knowledge
• Ability to work independently and as part of a cohesive unit
• Ability to manage time effectively in a fast-paced and flexible work environment
• Good written and verbal communication skills

LocationToronto (Billy Bishop Toronto City Airport – YTZ) #LI-Onsite
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

Expected salary

Location

Toronto, ON

Job date

Fri, 06 Sep 2024 22:13:31 GMT

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