Translations Project Manager EN-FR

Job title:

Translations Project Manager EN-FR

Company

Alexa Translations

Job description

About usAlexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.Position SummaryThe Project Manager is the front-line relationships manager charged with preserving, improving client and resource relationships. Alexa Translations partnerships are typically long term in nature and managing the existing client relationships and striving for an always improved client experience is the main focus.The Project Manager enables his team members to successfully manage their respective projects and acts as the escalation point and subject matter expert for any questions and guidance for his team as well as the main coordination between his team and other departments within Alexa.Principle Responsibilities and DutiesEverything we do in project management is focused on providing an exceptional customer experience. To accomplish this, the Project Manager is fully responsible for the entire life cycle of the client experience for all projects in their area.Project PlanningThe smooth execution of a project depends to a large degree on good planning and ensuring that all stakeholders are in full agreement as to process, budget, timelines, deliverables as well as the agreed method of communication during the project as well as between project cycles.For a project manager in the translations business, proper client education is an integral part. The careful planning and selection of all resources needed to deliver the project within the timelines and within budget are also important.ExecutionThe project manager oversees the execution of their own projects as well as the projects executed by their team members and is ultimately responsible for keeping all stakeholders informed and aligned regarding timelines, details, and any needed coordination throughout the execution phase.Project completion and follow-upUpon the successful completion and delivery of the project, the Project Manager ensures that any follow-up calls are made with the involved stakeholders.Client RelationshipFor any recurring and/or contracted clients, the Project manager is fully responsible for maintaining the relationship with the clients and all requesters. Here again the Sen project manager ensures that all prep work, agreements and planning is done well ahead of the start of project execution.QualificationsEducation:

• College diploma, university degree or equivalent in a relevant field
• Bilingual (English/French) mandatory requirement

Experience:

• 3+ years of experience in Localization Project Management is mandatory
• Experience dealing with middle managers and senior managers in client/partner relationships

#LI-RemotePowered by JazzHR

Expected salary

Location

Canada

Job date

Wed, 15 Jan 2025 00:07:41 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnearcanada.com) you saw this job posting.