Travel Services Consultant (Hybrid)

Job title:

Travel Services Consultant (Hybrid)

Company

CAA South Central Ontario

Job description

About UsAs Canada’s largest automobile association, we are passionate about keeping our Members safe – whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.Who we areAre you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:Work-life harmony with access to an award-winning holistic wellness program,Continuous learning through our robust corporate curriculum and education reimbursement program,Incredible rewards, travel incentives, and product and service discounts,Pay-for-performance and best-in-class recognition programs, andCompetitive benefits that include a defined contribution plan, personal spending account, and so much more.Join our growing team where everyone belongs!Position DetailsWhat You Will Do:As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.This is a great opportunity for experienced Travel Agents, new grads, or anyone looking to kickstart their career in travel. No previous experience necessary, just a passion for travel, customer service and sales, we will provide training!Hiring for our September 2025 Travel Academy trainingWho You Are:2-3 years customer service and sales experiencePrior Travel Agency experience is an asset, but not requiredTICO certification completion or working towards/ willing to completeExcellent communication skills both written and oralExcellent organizational skillsAvailable to work call center hoursFamiliarity with Apollo system is a definite assetPost-secondary education in Travel and Tourism, or related field is a strong asset#LI-AF2Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of position being posted.Our CommitmentWe are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs

Expected salary

Location

Thornhill, ON

Job date

Mon, 14 Jul 2025 06:02:36 GMT

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