Vice President, Operations

Job title:

Vice President, Operations

Company

Yonge Street Mission

Job description

Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people living with poverty, going beyond addressing immediate needs by offering wrap-around support via holistic programs and services, and a pathway which enables vulnerable youth, families in need, adults experiencing poverty and struggling communities to move from surviving to thriving.To make this happen, we are passionate about investing in the people we work with, and attracting a diverse range of staff key to us advancing our mission: to end long-term poverty in Toronto, by working in partnership to support life change, develop healthy communities, and remove systemic barriers. We’d love to hear from you if you are inspired by our vision: Creating a city where people, not poverty, thrive, and if you believe you have a true call to contribute to YSM’s work and impact.What We Offer:Some of what you can look forward to as a YSM staff member include a values-based, highly collaborative, and engaging work environment with high value placed on staff’s mental health and well-being; meaningful, innovative, and impactful work, with opportunities to make a difference in the lives of individuals, families, and the community, as well as flexible hybrid work arrangements. Our competitive Total Rewards compensation package also includes Group RRSP matching, annual leave and paid personal days, comprehensive health and dental care coverage, an Employee and Family Assistance Program that includes counselling services by Christian professionals, and numerous other perks.The Opportunity:The organization seeks an exceptional Vice President, Operations who shares its passion for faith-inspired social innovation and brings strategic acumen to the mission. This role offers the unique opportunity to:

• Collaborate with diverse stakeholders to pioneer innovative solutions
• Steward resources and relationships with excellence
• Shape organizational culture that reflects both professional excellence and Christian values
• Partner in building Kingdom impact through practical, transformative action

This pivotal role helps drive YSM’s strategic vision to transform lives, build thriving communities, and create lasting positive change in Toronto. A key member of YSM’s Senior Leadership Team, the VP, Operations reports directly to the President & CEO and collaborates with the VPs of Philanthropy, Programs, and Partnerships & Impact.The position also provides strategic oversight of comprehensive shared services that empowers the fulfillment of YSM’s mission, leading an accomplished team across three essential areas: Financial Services (including legal and insurance), Property and Facilities, and Information Technology. Direct reports include: Director of Finance, Director of Information Services & Technology, and Manager, Property Services.The Ideal Candidate:We seek a seasoned leader who combines professional excellence with authentic Christian faith and servant leadership. The successful candidate will be:

• A strategic thinker with proven business acumen
• A collaborative leader who builds strong teams and relationships
• An innovative problem-solver who navigates complexity with wisdom
• A mission-focused professional who aligns operations with organizational values
• A humble leader who models Christian service in the workplace

Responsibilities:1. Strategic Leadership & Organizational Development

• Partners with the CEO, Senior Leadership Team, and Board of Directors to advance YSM’s strategic direction across diverse communities and stakeholder groups.
• Guides teams in executing shared service strategies aligned with organizational mission.
• Facilitates cross-functional collaboration to achieve organizational objectives.
• Shapes executive-level reporting and analysis to guide strategic decision-making.

2. Operational Excellence & Innovation

• Develops and implements comprehensive business practices across all shared service functions, ensuring alignment with organizational strategies and Biblical Foundations.
• Oversees the creation and execution of:

– Robust accounting and financial reporting systems.
– Long-range fiscal planning integrated with operational strategies.
– Internal control frameworks and risk management protocols.
– Forward-thinking IT and communications infrastructure.
– Effective property and asset management programs, including new construction.
– Builds and maintains strategic partnerships with key stakeholders and service providers.3. Scope of Impact & Complexity

• Provides comprehensive oversight of integrated business functions requiring expert knowledge of finance, accounting, business development, IT, legal, insurance, and facilities management.
• Shapes strategic direction through collaboration with executive leadership and diverse stakeholder groups.
• Leads transformative initiatives that advance organizational capabilities.
• Makes high-level decisions within broad organizational frameworks.

Qualifications:1. Leadership Competencies

• Executive Presence: Demonstrates ability to lead, equip, and empower senior leaders
• Strategic Acumen: Develops comprehensive understanding of organizational dynamics and opportunities
• Integrity: Maintains highest standards of personal and professional conduct
• Decision-Making: Applies sound judgment and analytical thinking to complex challenges
• Collaborative Leadership: Fosters team-based approaches and effective partnerships
• Business Insight: Leverages deep understanding of operational and financial drivers
• Change Management: Successfully navigates organizational transformation

2. Advanced Project Management and Financial Modelling Expertise

• Leads complex shared services projects from inception to completion
• Directs technical, financial and legal due diligence processes
• Develops financial models for new initiatives
• Drives cross-functional project planning and execution

3. Other Technical Competencies

• Advanced transaction management capabilities
• Comprehensive understanding of accounting and IT best practices
• Proven ability to develop and maintain strategic supplier relationships
• Proficiency with key organizational systems including Salesforce, Raiser’s Edge, Planful, Financial Edge, and BambooHR

4. Faith-Based LeadershipYSM embraces a rich tapestry of Christian faith traditions, with staff members representing Catholic, Orthodox, Protestant, and evangelical communities. This denominational diversity strengthens its Christian identity and creates an inclusive environment where all Christians can authentically serve the mission together.As an integral part of YSM’s Christian mission, this role requires:

• Commitment to sign and uphold YSM’s Articles of Faith and Doctrine
• Active modeling of Biblical Foundations in professional practice
• Engaged participation in organizational spiritual life, including worship, prayer, study, and community-building activities
• Leadership in fostering an authentic Christian workplace culture

Please note that YSM do not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.*NOTE: To apply directly for this role, please go to https://causeleadership.com/yonge-street-mission-vp-operations/Learn more about YSM at www.ysm.caDate Posted: January 17, 2025

Expected salary

Location

Toronto, ON

Job date

Sun, 19 Jan 2025 08:51:29 GMT

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